A sector of the size of INR 80 trillion, the Indian Banking Industry is undergoing major transformation.
A set of new banks will get the regulator's approval, some foreign banks operating in India may decide in favour of local incorporation to get near-national treatment, and new norms for early recognition of financial distress and faster resolution and recovery will help curb rising bad assets and improve the health of the banking system.
Post Lehman crisis and the global meltdown, the Banking industry has been under stress globally and also in India, with shrinking business and unforgiving regulators with stringent norms like Basel III, Dodd Frank forcing banks to exit lucrative businesses to reduce risk weighted assets.
Banking and Financial Industry have been and continue to be adopters of technology and has been business driver in private banking and wealth management business with desired returns on technology investments and driving digital transformation with analytics, social media, mobile and other technologies to boost customer satisfaction and performance.
In India digital transformation is becoming imperative for cooperative and nationalized banks to enhance and optimize in following areas :
The challenges with digitalization is to decide on what extent it is required, leverage on existing investments and plan for additional investments accordingly, The challenges in Banking and Financial Industries are: